

- Update Promotion & give some offers to online platform partners (Sri Phala)
- Review OTA Performance and suggest team for things that could be fix score & ranking (Rama & Radha Phala)
- Update Yield Rules in CM for RO rate plan (Rama Phala)
- Join Dept. Meeting at Radha Phala
- Follow up to team for Tiny Pantry
- POS movement report weekly to all RM
- Follow up progress to team for Tiny Pantry
- Few Update on Booking Engine
- Share Pace Report to Cluster Ecommerce for their analysis
- Contacting & Meeting with Rate Gain for Demand Booster
- Request input Pixel in Booking Engine ( Alaric)
- Review Travel Agent Contract that has been sent 2026/2027 & Forecast ADR All Unit (Still On Going)
Action Plan
- Suggest Bundling Room + Minibar for Rama Phala ( already share to team term & condition and still waiting for their update)
- Review Cancelation Policy Rama & Radha Phala in BE into 7 & 14 days before arrival
- Input Tea Time for High Paying Guest or Long Stay Guest ( still waiting alocation and calculate the rate )
- Creating Rate Structure as follow up for ADR Forecast 2026
- Membuat analisa spending tamu yg memesan rate plan room only
- Make sure target segment align with target
Problems Experienced
- Meyakinkan team tentang sumber permasalahan dan bisa didengarkan oleh team.