• Update Promotion & give some offers to online platform partners (Sri Phala)
• Review OTA Performance and suggest team for things that could be fix score & ranking (Rama & Radha Phala)
• Update Yield Rules in CM for RO rate plan (Rama Phala)
• Join Dept. Meeting at Radha Phala
• Follow up to team for Tiny Pantry
• POS movement report weekly to all RM
• Follow up progress to team for Tiny Pantry

• Few Update on Booking Engine
• Share Pace Report to Cluster Ecommerce for their analysis
• Contacting & Meeting with Rate Gain for Demand Booster
• Request input Pixel in Booking Engine ( Alaric)
• Review Travel Agent Contract that has been sent 2026/2027 & Forecast ADR All Unit (Still On Going)

Action Plan

• Suggest Bundling Room + Minibar for Rama Phala ( already share to team term & condition and still waiting for their update)
• Review Cancelation Policy Rama & Radha Phala in BE into 7 & 14 days before arrival
• Input Tea Time for High Paying Guest or Long Stay Guest ( still waiting alocation and calculate the rate )
• Creating Rate Structure as follow up for ADR Forecast 2026
• Membuat analisa spending tamu yg memesan rate plan room only
• Make sure target segment align with target

Problems Experienced

• Meyakinkan team tentang sumber permasalahan dan bisa didengarkan oleh team.